Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll receive another notification once your order has shipped.
Shipping Times
Once shipped, orders typically arrive within 7–14 business days, depending on your location.
We currently ship to:
- 🇨🇦 Canada
- 🇺🇸 United States
Shipping Rates
Shipping costs vary by product and will be calculated and displayed at checkout before you complete your purchase. Some items may qualify for free shipping — any applicable discounts or promotions will be shown at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way. You can also track your order anytime using our Track Your Order page.
Delays
While we do our best to get your order to you within the estimated timeframe, occasional delays can happen due to high demand, holidays, or carrier issues. We appreciate your patience and will always do our best to keep you updated.
Questions?
Reach out to us at dendane0300@gmail.com and we'll be happy to help.