Refund policy

Refund & Return Policy

We want you to love your DANE™ gear. If something's not right, we've got you covered.

Returns
You have 30 days from the date you receive your order to request a return. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached (if applicable).

How to Start a Return
Email us at [your support email] with your order number and reason for return. We'll send you instructions on how to send your item(s) back.

Refunds
Once we receive and inspect your return, we'll notify you and process your refund to your original payment method within 5–7 business days. Please note your bank or card provider may take additional time to post the refund.

Exchanges
Need a different size or color? Let us know in your return request and we'll get the new item shipped out as soon as we receive your return, subject to availability.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect — in which case we'll cover it.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo of the issue, and we'll send a replacement or full refund at no cost to you.

Non-Returnable Items
For hygiene reasons, items marked as final sale (if any) are not eligible for return.